The Box Office is now open to take bookings in person, or by phone on 01684 892277 (Monday-Saturday, 9.30am-8pm). Alternatively, book tickets online at any time.

Please continue to check the website before your visit to find the most up-to-date information regarding social distancing and face coverings, or please call the box office and we will be happy to assist you.

In order to ensure the safest environment for our guests and our staff, the following measures will be in place.


Box Office phone lines are open 9.30am-8pm Monday-Saturday.

Alternatively, book online at any time. Bookings can be made up to one hour before the film/performance starts.

There’s no need to print booking confirmations/e-tickets if you don’t want to: details can be brought to the theatre on mobile devices.

Face Coverings

Face coverings are now mandatory on entering and when seated in the theatre and cinema, unless exempt.

Please note, for venues of our size covid passports are not required.

Hand Sanitisers and Cleaning

Hand sanitiser points will be provided and an additional cleaning programme will be in place to clean and sanitise high touch points. Customer toilets will be stocked with anti-bacterial hand soap.


Drinks and snacks are available to purchase from one hour before the start of a performance or film screening.
For film screenings, please feel free to bring your own drinks/snacks.

The Bistro Café is open Tuesdays-Saturdays 10am to 4pm, for drinks, snacks, lunches

To book a table in the restaurant for a pre-theatre meal please email
Matinee days from 12noon | Evenings from 5:30pm

Please note: Drinks are not permitted inside the Festival and Forum Theatres. Drinks are allowed inside the Cinema.


Additional trained staff will be on hand to help.


Please do not enter the building if displaying Covid-19 symptoms.


Thank you for your continued support, without our loyal audiences we would not be here today.