Malvern Cinema will re-open on July 30th. In order to ensure the safest environment for our guests and our staff, the following measures will be in place.

Ticketing

Tickets are available to book online and also by phone at certain times (Monday-Friday 10am-12noon). For tickets booked online, e-tickets will be issued. For phone bookings, booking confirmation emails can be used as tickets. There’s no need to print booking confirmations/e-tickets if you don’t want to: details can be brought to the theatre on mobile devices.

We’ve updated our booking system so seats are available in socially-distanced ‘bubbles’ of different group sizes. If booking online, you’ll need to book all of the bubble. However, please call the box office if a ‘bubble’ isn’t available online to accommodate your group: we may be able to help.

Tickets are available in advance only. No tickets will be available to book in-person immediately prior to the film.

Entry

Entry to the Cinema will only be through the Grange Road entrance and the building will open 15 minutes before the scheduled start time. If arriving more than 15 minutes before the start, please queue either side of the main doors according to the signage and your specified seating area (stalls or circle). Please don’t enter the building if displaying Covid-19 symptoms.

Social distancing measures will be implemented in all areas and we’ve put in place a one-way entry/exit system. The auditorium will be split and seating will be either on the left or right side. At the end of the film, exit will be will be via fire exits.

Hand Sanitisers and Cleaning

Hand sanitiser points will be provided and an additional cleaning programme will be in place to clean and sanitise high touch points. Customer toilets will be stocked with anti-bacterial hand soap. Toilets will be available to use before and during the film but will close 10 minutes before the end of each screening.

Catering

To start with we’ll have no catering facilities available. Please feel free to bring your own drinks/snacks.

Staffing

Additional trained staff will be on hand to help. Staff will observe and encourage compliance with prevailing government regulation on face coverings.

CLICK HERE for the upcoming film schedule.

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